Job Summary
To support Be First’s vison and resilience agenda by providing a consistently high quality, cost effective and customer focused Planning, Building Control and Street Naming and Numbering support services. The role will also ensure that the Planning administrative function is carried out to a high level of accuracy and to required standards.
Job Context:
- The post holder reports to the Statutory Services Admin Lead – Core Business.
- The post holder has no line management responsibility.
- The post holder maybe be required to work very occasional evenings, in order to meet service requirements.
- The post holder has no budget responsibility.
- The post holder will be expected to work across the Planning, Building Control and Street Naming and numbering administrative functions.
- The post holder will work flexibly and work as an effective team member.
- May include some administrative work related to the Building Control and Street Naming and Numbering function of Be First
Job Salary
£26,000 + benefits and 30 days annual leave entitlementClosing Date
December 6, 2024Job Description
Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time by the Head of Statutory Planning and Building Control.
- To contribute towards the implementation of a working culture that is result-orientated, customer-focused and an ethos of ‘right first time’ service delivery.
- To undertake all duties with minimal supervision.
- To be responsible for continuous personal development by requesting and attending training when necessary.
- To demonstrate a strong commitment to the promotion of equal opportunities.
- To provide a proactive, knowledgeable Planning, Building Control and Street Naming and Numbering business support service to external and internal customers and stakeholders, meeting evolving delivery priorities, issues and challenges to agreed standards defined in the service offer.
Undertake a full range of operational business and administrative tasks in order to support the work of the Planning, Building Control and Street Naming and Numbering service. Activities include:
- Accurate receipting, recording, and validating Planning applications
- Planning record management and maintenance
- Administration of Planning Appeals
- Administration of the Planning services email inbox.
- Overseeing receipt of payments and refunds to/from customers
Person Specification
Essential experience
- Educated to degree level
- IT literate with experience of using Word, PowerPoint and other software packages to record and manage data.
- A proven record or experience of communicating in person, by telephone and in writing in a calm, courteous and confident professional manner.
- Demonstrable understanding of the equality and diversity agenda, and experience of embedding a fair and ethical approach within a team and wider organisation
Essential skills
- Able to work successfully in teams
- Able to think and work proactively, “self-start” and work autonomously with the minimum of direct supervision
- Scrupulous attention to detail, particularly with regard to technical aspects of operational processes and practices, accuracy of records and reports, efficiency and accuracy around schedule and diary management
Able to work under pressure, organise and prioritise own work and that of others, ensuring agreed programmes and project requirements are met and customer demands accommodated- Strong analytical skills - Strong communications skills, abilities to flex communication style and approach to meet the needs of a diverse range of stakeholder groups
- Ability to prioritise under pressure
- Must have a keen interest in planning or development and a willingness to understand regulations that apply to the built environment.
